Client Servicing Manager

About Us :

Bigbee Experience is a leading experiential marketing and corporate events agency that delivers innovative and memorable brand experiences. As we expand, we’re looking for a Client Servicing Manager to lead client relationships and ensure flawless event execution.

Key Responsibilities :

• Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction
• Understand client briefs and translate them into effective internal execution plans
• Coordinate closely with design, production, and operations teams to deliver as per expectations
• Present proposals, concepts, and post-event reports to clients
• Ensure timely communication, updates, and approvals from clients throughout the project lifecycle
• Identify upselling and cross-selling opportunities within existing accounts
• Maintain documentation, MoMs, project trackers, and feedback reports
• Handle client escalations with professionalism and speed

Key Skills Required :

Experience & Qualification :