Client Servicing Manager

Responsibilities :

• Strong communication skills, both verbal and written
• Must have a good and pleasing personality
• Self-driven and career-oriented professional
• Demonstrated leadership qualities and the ability to lead a team
• Effective management of existing clients to ensure satisfaction and retention
• Must be target-oriented with a focus on achieving assigned goals
• Ability to handle pressure and deliver under tight deadlines
• Strong convincing skills with the confidence to present and negotiate
• Build and maintain strong client relationships to enhance revenue opportunities
• Understand client requirements and engage in discussions around brand and communication strategies
• Handle commercial discussions and negotiations with clients
• Focus on up-selling additional services for enhanced client visibility and results
• Develop and expand business with the existing client base
• Involve in requirement gathering, presentation creation, proposal drafting, ideation, and conceptualization
• Demonstrate sound management skills to handle high-pressure client-facing situations effectively
• Achieve cash flow targets as per business goals and personal competency
• Manage a team of Client Service Executives, guiding and mentoring them toward performance goals

Skills Required

Client Servicing, Business Development, Communication Skills, Leadership, target orientation