Job Requirements
Role / Job Title : Area Head - Group Loans
Function / Department : Rural Banking
Job Purpose
Ensuring high class portfolio quality by maintaining collections efficiency with consistent growth in portfolio along with maintaining high compliance standard
Roles & Responsibilities
- Primarily responsible for sales and collections of JLG, MHL & other related products
- Maintaining high class Collections efficiency across buckets as desired by the bank. Current bucket collections to be above 99.7%
- NTB acquisition of customers with retention of existing customers
- Constant growth in the portfolio by increasing the number of customers and consistently delivering desired disbursal amount.
- High compliance standards with continuous portfolio checks. Ensuring minimum governance issues and process lapses
Secondary Responsibilities
Ensuring best customer service with minimum / zero escalationsDriving digital initiatives within existing productsManagerial & Leadership Responsibilities
Building a strong and high-performance team down underTraining new hires and nurturing existing talent.Continuous guidance to team to prepare them for next role.Ensure minimum attrition.Education Qualification
Graduation : BA, BBA, B.com & B.sc
Post-graduation : MBA / PGDM
Experience : 15+ years of relevant experience.
Skills Required
Training, Sales, Compliance, Collections