MARKET RESEARCH ATL / TL

Company Description

Knowledge Castle is India's pioneering platform that offers comprehensive career-ready training, AI-driven interviews, and a job portal all in one place. Our services empower job seekers by providing practical training in SQL, Excel, Power BI, and Python, AI-powered mock interviews, and access to real job opportunities. Equipped with free career resources like cheat sheets, roadmaps, projects, and more, we ensure that learners receive all the necessary tools for success. For employers, we provide a streamlined hiring process with an AI interview engine and trained candidates, reducing hiring time and improving candidate quality.

Location : Hybrid

Experience Required : 2–4 years

Employment Type : Full-time

About the Role

We are seeking a dynamic and proactive Assistant Team Lead (ATL) to support our growing operations. This role requires strong leadership, client relationship management, and a keen eye for quality. The ATL will manage a small team, oversee client accounts, and ensure consistent delivery excellence while fostering collaboration and continuous improvement.

Key Responsibilities

People Management

• Lead, mentor, and motivate a team of researchers / executives to meet performance targets.
• Conduct regular training sessions, feedback reviews, and performance evaluations.
• Foster a positive, collaborative, and high-performance team culture.

Account Management

Quality Assurance

Start-up Exposure & Infrastructure Building

Required Skills & Competencies

Preferred Qualifications

What We Offer