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Technical Support Engineer - Immediate Joiner only [Urgent Search]

Technical Support Engineer - Immediate Joiner only [Urgent Search]

MovateIndia
11 hours ago
Job description

We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad.

Open Positions

  • Engineer : 1–5 years experience | 50 openings | CTC : 3 – 5.5 LPA

Job Description

Role & Responsibilities

  • Provide technical assistance via phone, chat, email, and video calls.
  • Deliver L1 & L2 remote support for Linux, Mac, Windows, Chrome, and Android.
  • Troubleshoot network and OS-related issues, escalating when necessary.
  • Document incidents and resolutions using standard tools / procedures.
  • Participate in technical training and maintain knowledge base usage.
  • Desired Candidate Profile

  • Working knowledge of Windows OS (Linux knowledge is a plus).
  • Good understanding of PC architecture / technology.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and comprehension skills.
  • For experienced candidates : Minimum 1 year of international calling / technical troubleshooting experience (hardware & software issues).
  • Location

    Hyderabad | Full-time opportunity

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    Technical Support Engineer • India

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