(Immediate Start) Technical Support Engineer

Company Description

Construction Technect is a global AI-driven platform that transforms the construction industry by connecting stakeholders across the entire value chain, including Marketplace, Project management, CRM, ERP, HRMS, and portfolio tools. Our platform enables merchants, architects, civil engineers, contractors, manufacturers, and project managers to collaborate intelligently, transparently, and cost-effectively. We specialize in AI-powered decision-making, real-time data analytics and insights, quality assurance, scalability, and transparency. At Construction Technect, we are building the future of construction through connection, intelligence, and growth.

Role Description

This full-time role is for a Technical Support Engineer based on-site in Bengaluru. The Technical Support Engineer will be responsible for providing technical support, diagnosing and resolving issues, troubleshooting, and offering exceptional customer support. The role involves analyzing technical problems and delivering efficient solutions to ensure customer satisfaction and operational efficiency.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Service skills
• Strong Analytical Skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in the construction or technology industry is a plus