Foreign Exchange Customer Relationship Executive
Hindustan Recruitment is seeking a dedicated Foreign Exchange Customer Relationship Executive to join our team in Pune, Maharashtra. If you have a minimum of one year's experience in customer relationship roles, excellent communication skills, and are an immediate joiner, we encourage you to apply!
Key Responsibilities
- Build and maintain strong, lasting relationships with foreign exchange clients, ensuring their needs are met with exceptional service.
- Act as the primary point of contact for customer inquiries related to foreign exchange services, rates, and policies.
- Provide guidance and support to customers on various foreign exchange transactions, helping them navigate processes seamlessly.
- Proactively identify opportunities to enhance customer satisfaction and loyalty.
- Handle customer feedback and resolve issues efficiently and professionally.
- Collaborate with the operations team to ensure smooth execution of client requests.
Skills & Qualifications
Minimum 1 year of experience in customer relationship management , preferably within a financial or foreign exchange context.Excellent communication skills , both verbal and written, are essential for effective client interaction and service delivery.A strong customer-centric approach with a commitment to providing outstanding service.We are looking for an immediate joiner who can quickly integrate into our team and build rapport with clients.Ability to understand and explain foreign exchange concepts and policies clearly.What We Offer
A competitive salary package.An opportunity to work in the dynamic foreign exchange sector.A supportive environment focused on client satisfaction and professional growth.Skills Required
Customer Service, Learning And Development, Customer Satisfaction, Problem-solving, Communication Skills, customer centricity