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Business Relationship Executive

Business Relationship Executive

ConfidentialPune
26 days ago
Job description

Key Responsibilities

Customer Interaction

  • Greet and assist walk-in customers or callers with professionalism and courtesy.

Query Resolution

  • Address customer inquiries, provide accurate information about products or services, and escalate issues when necessary.

    • Communication Handling

  • Manage incoming and outgoing calls, emails, or basic documentation as required.

    • Support Coordination

  • Coordinate with internal teams to ensure prompt service delivery and customer satisfaction.

    • Record Maintenance

  • Maintain logs, reports, and records related to customer visits, complaints, or follow-ups.

    • Skills Required

    Customer Service, Communication Skills

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    Relationship Executive • Pune