Salesforce Quality Assurance Analyst

Position- SFDC Manual QA Tester

Mandatory- Salesforce is mandatory

Exp-5+ Years

Notice- Immediate joiner

Location- Pune, Bangalore, Chennai, Hyderabad & Kolkata

About the Role

We are seeking a meticulous and analytical Manual QA Tester to join our quality assurance team. In this role, you will be responsible for ensuring the quality, reliability, and functionality of our Salesforce (SFDC) implementations and customizations. You will work closely with Salesforce developers, business analysts, and project managers to design test strategies, execute test cases, and identify defects, playing a critical role in delivering a seamless user experience on the Salesforce platform.

Key Responsibilities

• Test Planning & Design :
• Analyze business requirements, user stories, and technical design documents to create comprehensive test plans and detailed test cases.
• Develop and maintain test data requirements to support test execution.
• Define clear and measurable acceptance criteria for user stories.
• Test Execution & Defect Management :
• Perform various types of manual testing including Functional, Regression, Integration, System Integration Testing (SIT), and User Acceptance Testing (UAT) support .
• Execute test cases across different Salesforce environments (Sandbox, Production).
• Identify, document, and track defects with clear steps to reproduce, screenshots, and severity levels using tools like Jira, Azure DevOps, or similar.
• Validate bug fixes and perform regression testing to ensure no existing functionality is broken.
• Salesforce-Specific Testing :
• Test Salesforce configuration changes (e.G., custom objects, fields, page layouts, record types, workflows, Process Builder, Flows, validation rules).
• Test customizations built with Apex (Triggers, Classes) and Visualforce / Lightning Web Components.
• Verify data integrity and performance of data imports / exports using Data Loader or other ETL tools.
• Test security and access controls (Profiles, Permission Sets, Role Hierarchy, Sharing Rules).
• Validate reports and dashboards for accuracy and performance.
• Collaboration & Process :
• Participate in Agile / Scrum ceremonies such as sprint planning, daily stand-ups, and sprint retrospectives.
• Collaborate effectively with developers and BAs to clarify requirements and resolve issues.
• Create and maintain QA documentation, including test plans, test cases, and test summary reports.

Required Qualifications & Experience

Preferred Qualifications