SAP-Service Delivery Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

SAP Service Delivery Manager you will be responsible for all SAP related projects and all SAP related improvement services at the client. You will be responsible for project delivery, service delivery, people management, and the client relationship. You will perform a combination of Project Management and Service Delivery Management task.

Your Profile

Total Experience Required 9-12 Years Only

Ø Experience in SAP projects or Delivery / Incident management.

Ø Need to Collaborate with clients directly.

Ø Build and maintain strong relationships with clients.

Ø Act as the primary point of contact for clients regarding service delivery issues.

Ø Understand client needs and expectations and ensure they are met.

Ø Assist in the planning, execution, and closure of SAP projects.

Ø Manage project budgets, timelines, and resources.

Ø Identify and mitigate project risks.

Ø Lead and manage the service delivery team, providing guidance, support, and development opportunities

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Skills Required

Sap, Cloud, Project Management, Service Delivery Management, Incident Management, Ai, Data