No longer accepting applications
Customer Success Associate (Only 24h Left)
BHIVE WorkspaceBandra, Maharashtra, India13 hours ago
Job descriptionBuild and maintain strong relationships with clients by providing personalized service and solutions. Support the creation of engagement strategies to enhance client retention and loyalty. Gather and analyze client feedback to identify areas for improvement. Collaborate with the sales and operations teams to address client concerns and enhance service delivery. Maintain accurate records of client interactions and updates in the CRM system. Assist in preparing client success reports and presentations. Identify opportunities for upselling and cross-selling BHIVE’s products and services. Communicate value propositions effectively to meet client requirements. Conduct research to understand client industries, challenges, and trends. Provide actionable insights to the team to improve the customer experience. Fresh graduate with a bachelor's degree in commerce, Business Administration, or related fields. Basic understanding of customer success principles and practices. Proficiency in MS Excel and MS Office; familiarity with CRM tools is a plus. Strong communication, problem-solving, and interpersonal skills. Positive attitude and eagerness to learn. Excellent organizational and multitasking abilities. Empathy and a customer-focused mindset. Self-motivated and proactive in identifying solutions. Ability to thrive in a fast-paced and dynamic environment.
Role Overview : We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences.
Key Responsibilities :
Client Onboarding & Engagement :
- Assist in onboarding new clients, ensuring a seamless transition and setup process.
- Conduct regular check-ins with clients to understand their needs and provide proactive support.
- Help resolve client issues promptly, ensuring a high level of satisfaction.
Relationship Management :
Customer Success Support :
Upselling & Cross-Selling :
Market Research & Insights :
Qualifications :
Skills :
Create a job alert for this search
Only 24H Left • Bandra, Maharashtra, India
Related jobs
Branch Overview : Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious com...Show moreLast updated: 30+ days ago
But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 8 days ago
- Promoted
Customer Success Manager
SignzyMumbai, Maharashtra, India Customer Success ManagerLocation : Mumbai, Pune, and Navi MumbaiRole Type : HybridKnow Us Better : Signzy is a digital trust system.
We provide identification, background checks, forgerydetection and co...Show moreLast updated: 30+ days ago
- Promoted
B2B Client Success Associate
AmahaMumbai, Maharashtra, India About Amaha Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr.
Neha Kirpal, a social entrepreneur an...Show moreLast updated: 12 days ago
- Promoted
Customer Success Manager
AltudoMumbai, Maharashtra, India Be part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last year and is forecasting growth of 50% year on year in the next two years.Altudo Rain...Show moreLast updated: 24 days ago
- Promoted
Customer Success Manager
PraanMumbai, Maharashtra, India Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions.We are focussed on delivering outstanding customer experiences and building strong, long-la...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ Urgent : Customer Success Manager
SignzyMumbai, Maharashtra, India Customer Success Manager Location : Mumbai, Pune, and Navi Mumbai Role Type : Hybrid Know Us Better : Signzy is a digital trust system.
We provide identification, background checks, forgery detect...Show moreLast updated: 1 hour ago
Customer Success Associate - 6 Months Contract
Branch InternationalMumbai (Hybrid), Maharashtra, INQuick Apply
- Promoted
Regional Account Manager - Customer Success
Retail softwareMumbai, Maharashtra, India Position : Regional Account Manager Location : Mumbai (Saki Vihar - Beside L&T Emerald) Company : ETP International.About ETP ETP is Asia’s leading Omni-channel Retail and e-commerce Solutions comp...Show moreLast updated: 6 days ago
- Promoted
Customer Success
ConfidentialPowai, India Responsible for a broad range of tasks such as maintaining ongoing customer relationships for Data center and cloud services by implementing cloud success programs, contributing to cloud sales, onb...Show moreLast updated: 30+ days ago
- Promoted
AM - Customer Success
ConfidentialThane Develop an intimate understanding of your customers businesses.Develop a network of champions within each account through education,.
Represent to our customers as a trusted advisor, advocate and ma...Show moreLast updated: 30+ days ago
- Promoted
Xeno - Senior Customer Success Manager
XENO PRIVATE LIMITEDMumbai, India Senior Customer Success Manager to build and nurture long-term partnerships with key clients.The ideal candidate will understand client needs, offer tailored solutions, and drive revenue through up...Show moreLast updated: 30+ days ago
- Promoted
- New!
Associate
WNSMumbai, Mumbai (district) GREETINGS FROM WNS GLOBAL SERVICES!!.Job Title : Refunds Associate (International Airlines).Shifts : Rotational Shifts with 1 rotational week off.
Pick-up drop facilities provided.Process refund requ...Show moreLast updated: 2 hours ago
- Promoted
Associate Director - Customer Success - SaaS
Talent ProMumbai, India Responsibilities : - Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.Serve as the primary point of contact for strat...Show moreLast updated: 13 days ago
- Promoted
Redis - Customer Success Manager
RedisMumbai, India Role Overview : We are looking for a passionate and results-oriented Customer Success Manager (CSM) to join our team in the India region.
As a CSM at Redis, you will play a critical role in building ...Show moreLast updated: 7 days ago
- Promoted
Customer Success Lead - Hyderabad (Remote)
BrowserStackmumbai city, IndiaRemote
- Promoted
Specialist - Customer Success
ConfidentialMumbai In terms of functional roles, the team is involved in : .Customer Onboarding and handholding for the initial 3 months.Customer Support and Troubleshooting through multiple channels including phone, e...Show moreLast updated: 29 days ago
- Promoted
Customer Success Associate
BHIVE WorkspaceBandra, Maharashtra, India We are seeking a motivated and detail-oriented.This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retentio...Show moreLast updated: 29 days ago
- Promoted
- New!
Customer Success Manager (Urgent)
SignzyMumbai, Maharashtra, India Customer Success Manager Location : Mumbai, Pune, and Navi Mumbai Role Type : Hybrid Know Us Better : Signzy is a digital trust system.
We provide identification, background checks, forgery detect...Show moreLast updated: 1 hour ago
- Promoted
Revenue Operations Associate
Scrut AutomationThane, IN Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 15 days ago