Legal Liaison & Dispute Resolution Coordinator

About Rooter :

R 𝗼𝗼𝘁𝗲𝗿 𝗶𝘀 𝗚𝗮𝗺𝗲 𝗦𝘁𝗿𝗲𝗮𝗺𝗶𝗻𝗴 ++ : Rooter has transformed from being a Live Streaming Platform hosting India’s largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called ‘Rooter Shop’ for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets.

Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we’re here for the long haul, building an enduring Gaming brand out of India.

Website : https : / / web.Rooter.Gg /

LinkedIn : https : / / www.Linkedin.Com / company / hello-rooter /

Check out our Product https : / / play.Google.Com / store / apps / details?id=com.Threesixteen.App&hl=en_IN&gl=US

Role Overview :

Rooter is looking for a Dispute Manager / Law Enforcement Coordinator with experience in Cybercell or other law enforcement agencies to manage disputes, fraud, and chargebacks end-to-end. The role involves liaising with law enforcement on active cases, maintaining accurate documentation, and ensuring timely and compliant responses.

You will collaborate closely with Finance, Legal, and Compliance teams, analyse cases to identify gaps, and recommend process improvements to minimize fraud exposure.

Key Responsibilities :

• Liaise with cybercell and other law enforcement agencies on active cases.
• Manage disputes, fraud, and chargebacks end-to-end.
• Maintain accurate documentation and ensure timely, compliant responses.
• Collaborate with Finance, Legal, and Compliance teams.
• Analyze cases to identify gaps and recommend process improvements to reduce fraud exposure.

Requirements :

5–6 years of experience in Cybercell or other law enforcement agencies, handling active cases, disputes, fraud, and chargebacks end-to-end

Qualification :

Any Graduate / Post Graduate

Employee Benefits :