Hiring freshers for customer service voice- Kolkata

Hiring freshers and experience for Customer Support Representative at Kolkata Salary flat 3LPA

Only Kolkata candidates can apply.

Responsibilities :

• Handling incoming calls and responding to customer emails
• Resolving customer complaints and issues
• Assisting customers with product information and placing orders
• Identifying and escalating issues to supervisors
• Providing exceptional customer service and support

Requirements

Shift : US Shift (evening & night shift)

Week Off : 2 days rotational week off. 5 Days working

Benefits

Opportunity to move laterally within the organization through IJP for various other roles and business units which exist. Transport facility will be provided.

Required Skills :

Qualification : Undergraduate & Graduate Candidate should have - Good Communication skills. Take calls Over Phone which involves working in different time zones. Take calls from Global clients and initiate the right responses to them positively and professionally. Flexible to work in shifts. Excellent English - both verbal and written communication skills. Knowledge of customer service principles and practices. Good technical knowledge.

Required Education : Any Graduate.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1