E-Commerce Voice Process

Role & responsibilities

Responsible for Customer's Issue

premium English Domestic mode will be voice

Meeting the basic scores & compliance

Maintain the basic work hygiene

Should be polite & Co-operatable

Should be comfortable with 24

• 7 Shift

Preferred candidate profile

100% Fluency required in English

Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement

Should not have request for leave in 1st 3 months

Candidate should keep their patience

Candidates with minimum qualification of 10+2 with an excellent English communication skill

KYC, Education, Address Prof required

Perks and benefits

2 rotational week offs per week

Large Cafeteria

PF, ESI / Mediclaim, Gratuity

Pick / Drop Available during Odd hours only

The Interview process will consist of the following rounds :

1. HR Round

2. Assessment Round

3. Operation Round

Skills Required

Outbound, BPO Hiring, Customer Support, Fresher Bpo, Inbound