Job Purpose
To lead and deliver new store openings, renovations, and repair & maintenance projects across all brands in Uttar Pradesh and Uttarakhand in alignment with the overall brand and trade strategy. This includes managing cross-functional stakeholders and vendor partners to ensure timely, on-budget, and high-quality execution, while addressing logistical, regulatory, and geographical challenges.
Job Context & Major Challenges
- Executing projects in geographically dispersed and remote locations , with increased travel time affecting overall efficiency.
- Working with new franchise vendors on every project , necessitating education and alignment with brand guidelines, aesthetics, and execution standards.
- Managing multiple external stakeholders including landlords, franchisees, local authorities, and business partners to ensure cooperation and smooth project flow.
- Navigating local regulatory requirements and securing statutory approvals.
- Dealing with socio-cultural disruptions such as festivals, strikes, or local holidays that can delay execution.
- Ensuring quality delivery despite volatile procurement conditions and inconsistent vendor experience.
- Handling snag lists, post-handover repairs , and maintenance requests with agility and responsiveness.
Key Result Areas (KRAs) & Supporting Actions
Store Opening & Renovation (WCD to HOTVM for COCO and COFO formats)
Prepare work schedules, conduct site visits, and coordinate closely with internal teams (VM, Design, Ops) and external partners (landlords, vendors, franchisees).Organize project steering meetings and circulate updates / reports.Complete all documentation (checklists, handover reports, site visit logs).Invite and vet vendor estimates; liaise with commercial team for PO processing.Aim for completion of projects within 39 days from WCD.Vendor Development
Identify and develop new vendors to meet projected workload.Onboard at least two new vendors as per area requirements.Ensure vendors are trained on brand standards, timelines, and quality expectations.Quality Assurance
Maintain standardized execution quality across all stores.Conduct site inspections and post-completion evaluations to ensure brand compliance.Repair & Maintenance
Ensure timely, cost-effective handling of repair and maintenance issues.Coordinate with relevant stakeholders to address and resolve store-level issues promptly.Project Timelines
Maintain adherence to project schedules; identify and address bottlenecks in real-time.Proactively plan around local holidays or disruptions to avoid delays.Snag List Management
Identify and resolve all snags within defined timelines post-handover.Monitor quality and completeness of fixes before final project closure.Desired Skills and Experience
Degree in Civil Engineering or equivalentStrong experience in retail project execution (store development, fit-outs, maintenance)Proficiency in vendor management , project scheduling, and budgetingAbility to navigate and manage cross-functional stakeholdersUnderstanding of statutory approval processes and local regulationsWillingness to travel extensively across Uttar Pradesh and UttarakhandStrong communication and documentation skillsFamiliarity with project reporting tools , checklists, and handover documentationSkills Required
Vendor Development, Quality Assurance