Director, Finance Shared Services

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

Job Description - Summary

The

Director of Finance Shared Services

is a strategic leader responsible for overseeing the centralized accounting HUB that supports multiple business units across the organization. This role ensures financial operations are accurate, timely, and compliant with US GAAP, IFRS, and company policies, while driving standardization, process innovation, and service excellence.

Beyond operational oversight, the Director builds and develops high-performing teams, establishes KPIs and accountability frameworks, and serves as a trusted business partner to senior leadership. By fostering collaboration, ownership, and continuous improvement, this leader ensures the HUB delivers scalable, value-added financial services that support the company’s growth and strategic priorities.

Key Responsibilities

1. Team Leadership & Development

Lead, coach, and mentor a diverse team of 15+ finance professionals.

Build a culture of ownership, accountability, and continuous improvement.

Develop team members through structured training, feedback, and career progression planning.

Ensure organizational resilience through succession planning and skills development.

2. Communication & Stakeholder Engagement

Serve as the primary point of contact for business unit leaders, translating financial outcomes into actionable insights.

Foster transparent communication between the HUB, Controllers, and cross-functional partners.

Build strong relationships with internal and external stakeholders, acting as a trusted advisor on financial operations and compliance.

3. Strategic Business Partnership

Align HUB priorities with broader company objectives to support growth and scalability.

Partner with commercial, supply chain, marketing, and

technology teams

to ensure financial processes and systems support both operational and digital transformation goals.

Collaborate with IT / technology leadership to enhance ERP utilization (e.g., NetSuite), explore automation opportunities, and integrate emerging financial technologies.

Drive business value by optimizing working capital management and supporting data-driven decision-making across the enterprise.

4. Ownership & Accountability

Establish and monitor key performance indicators (KPIs) and service-level agreements (SLAs) for HUB operations.

Lead regular performance reviews with business units and executive leadership.

Instill a results-oriented culture where accuracy, timeliness, and compliance are non-negotiable.

5. Process Innovation & Continuous Improvement

Champion standardization, automation, and digitization of accounting processes.

Identify efficiency opportunities through technology (e.g., ERP optimization, RPA, AI-enabled reconciliations).

Ensure the HUB evolves to meet the changing needs of a growing, global organization.

6. Governance, Risk & Compliance

Ensure adherence to US GAAP, IFRS, and internal control frameworks.

Maintain strong risk management practices across all accounting operations.

Support audit readiness and partner with external auditors as needed.

Qualifications

Education

Chartered Accountant (CA) required, with an additional MBA in Finance from a top-tier business school.

Global certifications such as CPA, CMA (US), or ACCA are an added advantage.

Experience

12–15+ years of progressive post-qualification experience in finance and accounting, including at least 5 years in a

senior leadership role within shared services or a global capability center (GCC) .

Proven track record of leading large finance teams (15–50+ employees) and scaling operations across multiple geographies.

Hands-on experience with multinational companies, global reporting requirements, and compliance with both

US GAAP and IFRS .

Strong exposure to

finance technology platforms

(ERP systems such as NetSuite, SAP, Oracle) and process automation (RPA, AI tools).

Leadership & Strategic Skills

Demonstrated ability to mentor, coach, and develop talent while building a high-performance culture.

Exceptional communication and stakeholder management skills, with proven success in influencing senior leadership across global teams.

Strong change management expertise — driving digital transformation, process reengineering, and continuous improvement.

High sense of ownership and accountability, with the ability to align finance operations to strategic business objectives.