Onboarding Specialist INDIA

Base.comDelhi, DL, IN

30+ days ago

Job type

Quick Apply

Job description

At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.

Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.

However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.

If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits!

What You’ll Own & Drive

Client Implementation & Onboarding : Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
Platform Enhancements : Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
Workflow Automation : Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
Solution Consulting : Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
Performance Optimization : Ensure code and systems are built with speed, stability, and scalability in mind.

Requirements

Tech-First Problem Solver : You love solving customer pain points through hands-on tech implementation and scripting.

Experienced & Independent : 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.

Languages You Speak : Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.

Customer Obsessed : You see the product through the eyes of the end-user and optimize for value delivery.

Multilingual Communicator : Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.

Bonus Points : Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker.

Benefits

Impact from Day One : You’ll play a central role in building the India implementation playbook.

Remote-First, Freedom-Led : Work independently with global peers and no micromanagement.

Own the Product : We build what we believe in—with direct influence on product decisions.

Long-Term Growth : Join us during hypergrowth and grow into tech leadership roles as we scale India ops.

Create a job alert for this search

Onboarding Specialist • Delhi, DL, IN