Business Operations Specialist

We're looking for an experienced and highly analytical Business Operations Specialist to join our growing team. In this pivotal role, you'll be instrumental in driving operational excellence, ensuring data accuracy, and providing critical insights to support our business functions – Software & Partnerships. If you're a detail-oriented problem-solver with a passion for process optimization and data-driven decision-making, we encourage you to apply.

Responsibilities :

• Pipeline Management :
• Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency
• Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data
• Marketing Management :
• Lead and coordinate for marketing initiatives for both functions – Software, Partnerships & alliances
• Work on required documentation as well as data base management for campaigns
• Reporting & Analysis :
• Prepare and deliver accurate daily, weekly, and monthly reports without any misses, ensuring timely distribution to relevant stakeholders
• Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly
• Ensure timely preparation and delivery of board decks on a periodic basis
• Conduct in-depth analysis of existing data to identify trends, opportunities, and areas for improvement
• Operational Efficiency & Process Improvement :
• Identify bottlenecks and inefficiencies in current workflows across all functions.
• Design and implement highly effective and streamlined processes to optimize operational efficiency.
• Reduce administrative tasks by identifying opportunities for process automation and actively working on their implementation.
• Inside sales & Lead generation activities :
• Manage lead funnel with various lead generation avenues and track weekly to share timely recommendations
• Lead outreach and set up key meetings for team members
• Coordination & alignment with HQ :
• Work as bridge between Business functions and HQ to coordinate and align on various scheduled as well as ad-hoc reports, initiatives

Qualifications :