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Technical Operations Specialist (TOPS)
ConfidentialMumbai, Mumbai City, Navi Mumbai9 days ago
Job descriptionMonitor various aspects of the Interactive Brokers global brokerage system in real time Analyze, troubleshoot, escalate, and resolve brokerage system operational issues Participate in Post-Incident review in collaboration with architecture and infrastructure teams Provide 2nd-level technical support to internal teams Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring Act as the primary escalation point for all brokerage system technical issues
Key Requirements :
- Strong communication skills, with English as the primary language
- A Bachelor's or apprenticeship in a technical discipline
- A working knowledge of general computing concepts, networking, the Linux operating system, and related technologies
- The ability to analyze and solve problems promptly and accurately in a fast-paced environment
- Prior experience in a technology position
- Experience with Unix / Linux style command line interfaces
- Previous experience with scripting languages (e.g., Shell, Perl, Python)
- Desire to explore and learn new concepts, systems, and technologies
- This role will require weekend work on rotation and multiple shifts during the week. All shifts are required to be in the office and not remote.
- Competitive salary package
- Performance-based annual bonus (cash and stocks)
- Group Medical & Life Insurance
- Modern offices with free amenities & fully stocked cafeterias
- Monthly food card & company-paid snacks
- Hardship / shift allowance with company-provided pickup & drop facility
- Attractive employee referral bonus
- Frequent company-sponsored team-building events and outings
- Depending upon the shifts
Preferred :
Additional Information :
Company Benefits & Perks :
Skills Required
Scripting, Linux, Technical Support, Troubleshooting, Communication
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Technical Specialist • Mumbai, Mumbai City, Navi Mumbai