Customer Engagement Associate

About your new company!!

Collegedunia is an education portal, matching students with the best colleges in India abroad. We helpincollege research, exam prep tips, application process & also provide insights on-campus life. Launchedin2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsiaasTop 100 Startups in Asia. Collegedunia is fuelled by the energy of over a 1000 individuals havinganaverage age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month.

Collegedunia Sees fastest growth amongst peers- Report 92Cr Revenue inFY20-21 FeaturedinLiveMint https : / / www.Livemint.Com / brand-post / collegedunia-sees-fastest-growth-among-peers-reports-92-cr-revenue-in-fy2021-11627909879747.Html

About yourNewCompany! (Kickcash)

Play store& App store Link :

link : https : / / play.Google.Com / store / apps / details?id=in.Cashback.Shopping.Kickcash

KickCash, an All-in-One Cashback & Coupons App : Kickcash lets you shop fromall your favouritewebsites while providing hefty cashback.Kickcash users purchased products worth Rs. 6 Crores last month using theplatform. It is an fastest Growing Cashback & Coupons company in India.

KickCashcrosses $1 Mn ARR in India https : / / entrackr.Com / news / kickcash-crosses-1-Mn-arr-in-india-eyes-rewarded-ua-space-in- developed-markets-9531431 kickcash's

We have multiple product lines as follows :

• Collegedunia.Com (https : / / collegedunia.Com / )
• 3dot14Digital(https : / / 3dot14.Co / )
• Zoutons.Com (https : / / zoutons.Com)
• Carhp (https : / / www.Carhp.Com / )
• Frizza (https : / / frizza.In / )
• Kickcash(Kickcash)

About your new Role :

Make outbound calls to existing Kickcash users to explain ongoing offers.

Guide users step-by-step on completing offers and earning cashback.

Handle user queries related to offers, payments, and app navigation.

Communicate effectively in both Hindi and English. Collect and record user feedback to improve app experience.

Achieve daily and weekly targets for calls, conversions, and engagement.

Maintain accurate call records and follow company communication guidelines.

Requirements :

Experience : 6 months–2 years in telesales, customer support, or call center roles.

Languages : Proficiency in Hindi and English (spoken and written).

Communication Skills : Excellent verbal communication, listening, and interpersonal skills.

Experience : 6 months–2 years in telesales, customer support, or call center roles.

Languages : Proficiency in Hindi and English (spoken and written).

Communication Skills : Excellent verbal communication, listening, and interpersonal skills.