Job Title : Network Support Engineer
Location : Bangalore (Hybrid)
About the Opportunity :
Join a rapidly expanding technology company building its Network Support Division in Bangalore. You’ll support enterprise customers running complex, high-performance network environments while working with proprietary hardware and software. This role offers exposure across Routing, Switching, Wireless, DNS Security, VPN, and SD-WAN , providing the chance to work at the forefront of modern network infrastructure.
If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career.
Key Responsibilities :
- Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectively
- Troubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environments
- Work closely with engineering teams to escalate and document product issues, ensuring continuous improvement
- Create and maintain technical documentation and knowledge base content
- Collaborate with peers to refine internal processes and drive technical excellence across the team
Desirable Certifications :
Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in Routing & Switching or Wireless certificationsRequired Skills & Experience :
Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships.Strong knowledge of Routing, Switching, and Wireless (LAN / WAN)Ability to troubleshoot, configure, and manage issues across all layers 1–4.Proven troubleshooting experience in large-scale enterprise environmentsStrong analytical, documentation, and communication skillsTeam player who thrives in fast-paced, high-performance settingsBenefits :
Work with cutting-edge, in-house developed networking technologyJoin a company that values deep technical expertise and career growthCompetitive salary and benefitsHybrid working model with collaborative office daysIf interested, please submit an updated resume.