Training Manager, Amazon Last Mile Training Team

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Learning department as a Last Mile Training Manager.

The Last Mile Training Manager is an active member of a Region and leads the coordination and execution of hourly employee training and leadership onboarding / development activities using network developed programs.

Successful candidates will have demonstrated a true hands-on approach, an understanding of instructional design practices, a data-driven, analytical mindset and a strong knowledge of Last Mile Logistics / distribution operation. In addition, effective presentation and persuasion skills are a must as this role requires the ability to influence without authority.

The Last Mile Training Manager. :

• Lead a team of hourly trainers and / or Learning Coordinator including their deployment, development and productivity
• Act as a proactive and productive liaison / partner with internal customers and the Operations Learning team by consistently seeking to make a positive impact on key business safety, quality, productivity and customer experience metrics
• Partner with operations leaders across all areas of the Sort center to identify training needs and schedule training events to meet production forecasts and labor gaps
• Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center
• Manage and customize training content to meet local needs and track compliance to these training materials
• Analyze and understand data to suggest improvements for training and operations
• Implement network standard training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.)
• Drive a continuous improvement culture by coordinating and facilitating Continuous Improvement Essentials activities in partnership with operations leaders

Basic Qualifications

Preferred Qualifications

BASIC QUALIFICATIONS :

Basic Qualifications

PREFERRED QUALIFICATIONS :

Preferred Qualifications

for the last 5+ years in a manufacturing / production / distribution

leadership role

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.