Client Service Executive

Job Description

LexiConn is looking for a sharp, organized, and dependable Client Servicing Associate to support the Client Servicing Lead with execution, documentation, coordination, and follow-ups. This is a role for someone who enjoys working behind the scenes to keep things running smoothly, has a strong sense of ownership, and is proactive about getting things done.

Requirements

Responsibilities -

Client coordination and support

Schedule and confirm client meetings, calls, and internal syncs

Maintain and update client trackers and project dashboards

Share project updates, reminders, trackers and documentation with clients as directed

Assist with onboarding documentation for new clients

Maintain folders with updated client documents, contracts, proposals, and invoices

Coordinate internally with writers, editors, designers, or tech team for timelines and deliverables

Lead conversion, reach out to prospective clients, make proposals, share samples, creds.

Qualifications -

1 - 2 years of experience in a support, operations, or executive assistant role (agency or content background is a bonus)

Strong organizational and follow-up skills

Comfortable with Excel / Sheets, Google Drive, email etiquette

Good written communication skills

Reliable, detail-oriented, and proactive

Ability to multitask and manage timelines

Benefits

• Exposure to B2B clients across sectors like BFSI, Tech, and Retail
• Hands-on experience in content operations and client servicing
• Learning opportunity in a leading content agency working with top brands
• 40-hour work week
• Weekends off

Requirements

client servicing