Just In Time - eCommerce Manager

Role Overview :

The E-commerce Manager will be responsible for driving the companys online sales and digital retail strategy.

This role involves managing day-to-day e-commerce operations, enhancing customer experience, optimizing product listings, and leading initiatives that improve sales performance across online platforms (own website, and marketplaces).

The E-commerce Manager will act as the bridge between technology, marketing, and operations to ensure seamless digital retail growth.

Key & Business Growth :

• Develop and execute the e-commerce business plan aligned with retail objectives.
• Identify growth opportunities through online channels, digital marketing, and partnerships.
• Drive customer acquisition, retention, and loyalty programs through online & Operations Management :
• Manage day-to-day operations of the companys e-commerce website and marketplace channels (Amazon, Myntra, Ajio, etc.
• Oversee product catalogue management, pricing strategy, promotions, and inventory coordination.
• Ensure seamless order processing, logistics, and timely delivery in coordination with supply chain teams.

Customer Experience & Engagement :

Team & Stakeholder Management :

Key Skills & Competencies :

Key Performance Indicators (KPIs) :

(ref : iimjobs.com)