Chief Technology & Information Officer, SaaS (CTO I CIO)

Position Snapshot

Title :

Chief Technology & Information Officer (CTO I CIO)

Location : Ahmedabad

Employment : Full-time, permanent

CTC : 60-80 LPA

Company Mission

We are digitizing healthcare at national scale for both the private and-most critically­ the public sector. Our ambition is to become for health what UPI is for finance : a ubiquitous, secure, real-time backbone that everyone trusts and uses daily.

This is not a distant dream. Right now, we are onboarding an entire city's health infrastructure onto our platform, proving that large-scale transformation is already underway.

We are looking for leaders with the drive, motivation, and self-determination to join us on this journey.

Role Summary

Own the end-to-end technology and information stack for our cloud-native HMIS / tele-health SaaS platform. Provide visionary architectural leadership (system, application, cloud, and data), harden security & compliance, create a hands-on, jovial, ownership-driven engineering culture, and deliver new Al-powered products at startup velocity - while scaling to the level of a nationwide public-health utility.

Key Responsibilities

Architecture Leadership

• Define & evolve System, Application, Cloud and Database architectures for a multi-tenant, high-availability SaaS platform; maintain direct involvement in the product roadmap.

Cloud & Infrastructure

Al / ML Enablement-

Embed Al / ML capabilities (ASR + RAG summarization, anomaly detection) into HMIS modules; evaluate and productionise new models.

Security, Risk & Compliance

Product Documentation

SDLC-Set

up and enforce a seamless SDLC establish and audit SOPs; ensure every service, run-book and recovery plan is documented.

People & Culture-

coach by example on the dev f.lQQr,_

Pre-Sales & Client Engagement-

Partner with the sales team to design solution demos, proofs-of-concept and technical bid responses; engage directly with C-suite stakeholders at prospective hospitals to gather requirements and position the platform's value proposition.

Stakeholder & Vendor Management-

Translate clinical requirements into epics; present tech OKRs to the Board; manage cloud, AL and medical-device vendors.

Technical Expertise & Expectations

Holistic Architecture Leadership

SaaS Platform Stewardship

Hands-On Engineering-

Stay close to the code : review pull requests, troubleshoot production issues, and mentor engineers through practical example.

Product Partnership-

Convert business and clinical requirements into clear technical roadmaps and measurable engineering objectives.

Al / ML Awareness - Identify pragmatic opportunities to embed data-driven and Al capabilities that enhance clinical workflows and user experience.

Process & SDLC Ownership

Security, Risk &Compliance Oversight

Health Interoperability Standards-

Knowledge of FHIR, DICOM, SNOMED CT, HL7, and related standards is highly desirable.

Technology Foresight - Monitor emerging trends, assess their relevance, and pilot new tools or patterns that can strengthen the platform.

Embedded Systems & Hardware Insight-

Knowledge of firmware, loT, or medical-device hardware development is seen as a distinguishing factor.

Personal Qualities

Ownership mentality-

treats uptime, cost and code quality as personal responsibilities.

Methodical planner-works

to clear quarterly and sprint plans; avoids scope drift.

Visible, hands-on leader- is present on the dev floor; white-boards solutions; joins incident calls.

Jovial motivator-

energies stand-ups, celebrates wins, runs hack-days.

Domain & Experience Requirements

Proven experience in building products with 15,000 DAUs with 5 million+ transactions everyday

12+years engineering; 5+ years senior technology leadership (CTO, VP Eng, CIO).

Experience in healthcare / wellness / fitness SaaS or medical-device integration is a plus