Overview :
TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations enabling them to transform their digital futures
Position : Specialist Order Management
Location : Hyderabad
Duration : 24 Months
Job Type : Contract
Work Type : Onsite
Shift Timings : 2.30pm - 11.30pm
Job Description :
Roles and Responsibilities :
- End-to-end order management and processing of productsservices and solutions receivedvia sales staff and direct customers
- Interfaces with and supports both internal and / or external customers
- Completes order requirements and checks the price and quantity of each item listed
- Completes and maintains customer records per business controls
- Liaises with cross-functional teams to drive velocity backlog management and frictionless rate
Key Responsibilities
Responsible for coordinating conducting and documenting order management projects and communicating resultsLiaison with other departments customers and third parties to obtain information for analysisGenerates reports and recommendations based upon analysis and presents data to leadershipRegularly briefs leadership on the status of orders to be processedInvolved in escalations reporting analysisMay monitor online pricing and configuration managementCoaching and Feedback to assigned teamsEssential Requirements
Strong communication skillsStrong understanding of the order management processStrong understanding of corporate systems and processesDesirable Requirements
Typically requires 2 years or more related experience in a professional role with a bachelors degree or equivalent experienceMandatory Skills :
Order management Order-to-Cash (O2C) processesProficiency in MS ExcelProblem-solving skillAbility to work under pressure.Willing to work additional hours as required by business needs.Proficient in Email writingOnly immediate JoinersExperience :
Total Exp 2 to 5 YearsRel Exp 2 to 3 years In Order ManagementTekWissen Group is an equal opportunity employer supporting workforce diversity.
Key Skills
General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance
Employment Type : Full Time
Experience : years
Vacancy : 1