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Specialist, Order Management

Specialist, Order Management

Tekwissen IndiaHyderabad, Telangana, India
30+ days ago
Job description

Overview :

TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations enabling them to transform their digital futures

Position : Specialist Order Management

Location : Hyderabad

Duration : 24 Months

Job Type : Contract

Work Type : Onsite

Shift Timings : 2.30pm - 11.30pm

Job Description :

Roles and Responsibilities :

  • End-to-end order management and processing of productsservices and solutions receivedvia sales staff and direct customers
  • Interfaces with and supports both internal and / or external customers
  • Completes order requirements and checks the price and quantity of each item listed
  • Completes and maintains customer records per business controls
  • Liaises with cross-functional teams to drive velocity backlog management and frictionless rate

Key Responsibilities

  • Responsible for coordinating conducting and documenting order management projects and communicating results
  • Liaison with other departments customers and third parties to obtain information for analysis
  • Generates reports and recommendations based upon analysis and presents data to leadership
  • Regularly briefs leadership on the status of orders to be processed
  • Involved in escalations reporting analysis
  • May monitor online pricing and configuration management
  • Coaching and Feedback to assigned teams
  • Essential Requirements

  • Strong communication skills
  • Strong understanding of the order management process
  • Strong understanding of corporate systems and processes
  • Desirable Requirements

  • Typically requires 2 years or more related experience in a professional role with a bachelors degree or equivalent experience
  • Mandatory Skills :

  • Order management Order-to-Cash (O2C) processes
  • Proficiency in MS Excel
  • Problem-solving skill
  • Ability to work under pressure.
  • Willing to work additional hours as required by business needs.
  • Proficient in Email writing
  • Only immediate Joiners
  • Experience :

  • Total Exp 2 to 5 Years
  • Rel Exp 2 to 3 years In Order Management
  • TekWissen Group is an equal opportunity employer supporting workforce diversity.

    Key Skills

    General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Order Management Specialist • Hyderabad, Telangana, India

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