Executive Customer Service (Financial)

Description

We are seeking a motivated Executive Customer Service professional to join our financial services team in India. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues related to our financial products.

Responsibilities

• Handle customer inquiries and provide accurate information regarding financial products and services.
• Assist customers in resolving issues related to their accounts and transactions.
• Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
• Document and track customer interactions and feedback in the CRM system.
• Collaborate with other teams to enhance customer experience and operational efficiency.

Skills and Qualifications

Education

12th Class (XII)

Skills Required

Financial Analysis, crm software, Data Entry, Customer Support, Problem Solving, Attention To Detail, Time Management, Report Generation, Communication Skills