Executive - Customer Engagement

Max Life Insurance Company Limited is looking for Executive - Customer Engagement to join our dynamic team and embark on a rewarding career journey

• Develop and implement strategies to enhance customer engagement and satisfaction.
• Address and resolve customer inquiries and complaints promptly.
• Conduct customer feedback surveys and analyze results to identify areas for improvement.
• Collaborate with marketing and sales teams to create engaging customer experiences.
• Maintain detailed records of customer interactions and feedback.
• Prepare and present reports on customer engagement activities.

Role :   Customer Success - Other

Industry Type :   Insurance

Department :   Customer Success ,  Service & Operations

Employment Type :   Full Time, Permanent

Role Category :   Customer Success

Education

UG :   Any Graduate

PG :   Any Postgraduate

Skills Required

Operations Management, Team Management, Project Management, Customer Service, Customer Engagement, Program Management