Handle inbound PPC calls for US-based cruise booking inquiries.Understand customer travel preferences and recommend suitable cruise packages.Convert inquiries into confirmed bookings while providing an excellent customer experience.Stay updated on cruise lines, itineraries, seasonal offers, and policies.Maintain accurate records of customer interactions, bookings, and follow-ups using CRM tools.Meet and exceed sales targets consistently.Coordinate with internal teams to ensure smooth post-booking processes and customer satisfaction.Skills Required
Customer Handling, CRM Tools, sales conversion , travel consulting