Senior Account Manager - Procurement Solutions

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About us :

Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.

We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.  So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company.

It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.

The key accountabilities of the role :

Business Performance and Growth : The Senior Account Manager – Procurement Solutions is primarily accountable for managing existing and new strategic customers across key segments. They are responsible for maintaining and growing existing customer revenue by driving the adoption of additional products and services, whilst identifying and pursuing new opportunities for our core products and solutions in existing and new segments.

Customer Success and Satisfaction : They are responsible for building strong, trusted relationships with customers, understanding their needs, and ensuring the delivery of our products and services continue to meet the needs of Government and highly regulated industries for sourcing and contract lifecycle management. Collaboration with internal teams is key to delivering fit-for-purpose solutions that align with the broader company objectives and the specific demands of the customer base.

The key responsibilities of the role :

• Customer Relationship Management :

Cultivate strong, trusting relationships with key clients.

Develop and execute territory-wide business strategies to meet revenue targets and growth goals.

Act as a liaison between clients and internal teams, facilitating communication and managing expectations on a territorial level.

Monitor key metrics such as revenue, retention, and satisfaction levels across the territory.

Stay updated on industry trends, market shifts, and competitor activities within the sectors for Procurement Solutions.

The key requirements for the role :

Why you should become a ReadyTecher :

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us.

So, if you are ready for anything, please apply today. Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers!

Position description Apply now Share