Application Engineer

Job Summary

The Application Engineer is required to be a seasoned technology sales / pre-sales professional, with a techno-commercial bent of mind. This candidate should possess a strong knowledge of the end-to-end Telecom Value chain, both from a Network Equipment Manufacturing as well as TSP (Telecom Service Provider) perspective. The KRA of this position is to be a trusted advisor & pre-sales technical manager who can independently engage & manage the expectations of EXFO customers to address their testing & business needs EXFO’s test & measurement. Having a broad knowledge of the telecommunications network working / workflow be it Telcos / ISP / MSO will be advantageous. Candidate should be Visionary and Ambitious team player capable of working in highly competitive & challenging business environment.

What you’ll do

• Candidate should be having strong customer-oriented approach, and he will be based in Bangalore, where most of the manufacturing industry customers are developing their solution.
• This position requires a person who can demonstrate strong knowledge, and understanding of the product line, can operate with minimal supervision, is a self-motivated person, fast learner, and is highly competent in developing business strategies for EXFO’s industry-leading Fiber Management System product line.
• Contribute to achieving or exceeding the regional sales and business development objectives in collaboration with all concerned.
• Support the sales team during the proposal phase of new / existing opportunities by providing pricing estimates, resource requirements, preliminary project timelines, SOW language, and acceptance test plans.
• Candidate should own pre-sales cycle, including assisting sales in closing the sale, and business development objectives along with Regional Sales Managers.
• Candidate should be technical interface / bridge between the Indian MDR & Telco customers and Product management team, product experts, post-sale support, R&D etc. from headquarters.
• Developing and delivering product presentations at customers, conferences, and other venues as required.
• Taking responsibility for effective deployment and adoption of demo equipment for field trials / POC.
• Ensure we have a fully documented customer profile for every opportunity where a quote is made and all relevant data in the CRM is up to date.
• Provide post-implementation onsite troubleshooting assistance in support of the SE / SS team as required.

What we’re looking for

Technical skills

Required aptitudes.

Customer Skills

General Aptitudes

Experience Level

Pertinent experience : 10-12 years of experience selling in consultative, direct sales, and team environments.

Experience working within direct and overlay sales environments.

Language requirements : English is a prerequisite, others are advantageous.

Education : Engineering Degree in telecommunications, electronics, or equivalent

Travel : 50%

Any other combination of experience / studies will be considered.