Reviewing business orders and generating Sales Orders in the ERP while ensuring Products / Parts, Pricing and Delivery Terms as per agreed terms.
Ensuring orders visibility by timely sharing of order confirmations to Customers / Opco Sales Team.
Releasing delivery Orders / dispatch Plan to the Warehouse team to enable picking & packing activity and ensuring products are shipped within defined time frame.
Post delivery coordination with customer / sales Driving dispatch operations from warehouse.
Preparing dispatch plan, inventory allocation as per FIFO.
Ensuring standard quality packing practice.
Coordination with logistics service provider to ensure shipment is dispatched as per plan.
Shipment tracking and monitoring as per standard TAT norms.
Coordinating and facilitating reverse logistics.
Ensuring adequate quantity of packing materials at warehouse.
Customer Coordination
Providing visibility to customers regarding inventory availability and shipments.
Coordination for advance payments and credit limits.
Providing solutions to customer grievances.
Master Data Management
Creation of BOM and related Master.
Managing the master data & records.
Stakeholder Management / Coordination
Engage with the finance team for invoice and related documents for the shipments.
Communicating & updating the sales teams / customers on operational and mandate arrangements to ensure smooth logistics flow.
Effectively monitor and measure the risks related to KPIs like TAT, OTD, Quality.
Monthly connect with warehouse operations team to review & monitor the gaps and good practices.
Quarterly connect with domestic logistics provider to review the performance.
Reporting & MIS
Maintain regular MIS data DSR, Sales order reports, Sales revenue reports, Shipment Tracker and monthly operational MIS.
Monitor the effectiveness of warehouse and service provider through monthly MRM reports and score evaluation.
Effective cost management on operations like freight : Air / Road, and warehousing.
Keen customer focus and high value driven working approach.
KPI driven operations to ensure effective operation management in terms of warehousing, process and logistics.
Coordination between internal & External stakeholders of the supply chain.
Effective understanding of Inventory and its saleable behaviour of high mix products.
Effective and sound understanding of risk management & regulatory compliances subjected to business applicability.
Effective liaising and collaboration with the business partners associates.
Drive the SLAs with the logistics partners to ensure they meet the set performance standards.
Flexibility & Adaptability towards a very dynamic business environment
(ref : iimjobs.com)
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Senior Sales Executive • Bangalore, India
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