Business Manager - Referral Program

About Us

Livspace is Asia's largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, décor, civil works, and more. The company serves homeowners across diverse market segments in India and Singapore.

Since the company was founded in 2015, Livspace has revolutionized a highly fragmented industry by setting new benchmarks in quality, innovation, and execution. To date, the company has successfully transformed the homes of over 100,000 satisfied customers through its presence in 80+ cities and 110+ Experience Centres.

Backed by marquee investors, the company's goal is to continue strengthening its dominance in India as an industry leader and the largest employer of interior designers. Livspace remains committed to redefining industry standards by introducing new products and services, enhancing site execution processes, improving manufacturing techniques, and ensuring seamless project delivery—all with the ultimate goal of turning homeowners' dreams into reality.

For more information, please visit : https : / / www.livspace.com / in / about-us

Job Description

We are looking for a proactive and results-oriented Referral Business Program Manager to lead our referral program initiatives at LivSpace. The ideal candidate will be responsible for driving input efforts for referrals among all Business Managers (BMs), conducting audits, disbursing referral rewards, designing sales schemes, and enhancing repeat referrals from past referrers.

• Drive input efforts for referrals among all BMs, ensuring regular touchpoints and engagement.
• Conduct audits and manage the disbursal of referral rewards on a regular basis.
• Enhance repeat referrals from existing referrers through targeted strategies.
• Implement a structured approach to drive referral generation across the organization.
• Ensure 100% compliance and awareness of the referral program and related marketing activities.
• Drive an average of 3.5 referrals per adopted BM and 2.5 referrals per other BM.
• Achieve 100% monthly overall targets per adopted BM.
• Meet cohort referral targets for other BMs to drive program success.

Job Requirement

Skills Required

Project Management, sales initiatives, Data Analysis