POSITION SUMMARY :
The Senior Program Manager will be responsible for handling multiple projects simultaneously, overseeing the end-to-end project lifecycle, ensuring the delivery of projects on time, within scope, and budget, while aligning with strategic business goals and regulatory standards.
A. KEY POSITION RESPONSIBILITIES :
Key Responsibilities
Project Leadership & Delivery :
- Lead complex, cross-functional projects in the banking sector, including digital transformation, core banking upgrades, compliance initiatives, or operational efficiency improvements.
- Define project scope, objectives, timelines, budgets, and deliverables in alignment with business goals.
- Manage all phases of the project lifecycle : initiation, planning, execution, monitoring, and closure.
Stakeholder Engagement :
Act as a key point of contact for executive sponsors, business heads, technical teams, vendors, and regulators.Build and maintain strong relationships with stakeholders to ensure clear communication, alignment of expectations, and stakeholder satisfaction.Risk and Compliance Management :
Identify, assess, and mitigate project risks and issues, with a strong understanding of banking regulationsEnsure project compliance with internal audit and regulatory requirements.Team & Resource Management :
Lead cross-functional project teams, including business analysts, developers, testers, and third-party vendors.Manage resource allocation, performance tracking, and team development.Project Governance & Reporting :
Provide regular updates to steering committees and senior executives.Maintain documentation including project charters, project plans, RTM etc.Change Management :
Define change management approach, timeline and deliverables aligned with the overall project planCollaborate with project teams to integrate change activities into project plansVendor Management :
Ensure contract terms are adhered to throughout the project lifecycleTrack vendor related cost against project budgetB. QUALIFICATIONS AND EXPERIENCE REQUIREMENT :
Bachelor's degree in engineering, computer science or related field, MCA or equivalentCertifications (preferred) :
PMP (Project Management Professional)PRINCE2 PractitionerMinimum 10-12 years of project management experience, with at least 5 years in the banking or financial services industry.Proven track record of delivering multiple projects worth more than one crore with complex stakeholder environments.Strong proficiency with project management software (e.g., MS Project, JIRA, Trello, Asana)Application of appropriate project management methodologies such as Agile, Waterfall, or hybrid, depending on the project context.Experience in areas such as :
a) Digital banking / online & mobile banking
b) Core banking systems (e.g. Finacle)
C. Key Skills :
Strong understanding of banking products, services, and regulatory landscape.Excellent leadership and team management ability.Strong analytical, organizational, and decision-making skills.Exceptional communication and interpersonal skills.Ability to work under pressure and manage multiple projects simultaneously.(ref : hirist.tech)