Workforce Planning Director

Role : Senior Manager – Resource Management Group (RMG)

Location : Delhi / Hyderabad / Mumbai / Noida / Pune

Role Summary

The Senior Manager – Resource Management Group (RMG) plays a pivotal role in driving strategic workforce planning and effective deployment of talent across delivery portfolios in an IT consulting environment.

This role ensures optimal utilization of skilled resources, alignment of workforce supply with business demand, and proactive support for project delivery and client commitments. The position requires strong business acumen, analytical expertise, and stakeholder management to balance profitability, agility, and talent engagement.

As a senior RMG leader, you will partner closely with delivery, HR, sales, and finance teams to manage capacity, forecast demand, oversee bench strategy, and ensure readiness for upcoming client projects — enabling smooth operations and sustained business growth.

Skills & Qualifications

• Education : Bachelor’s degree in business, Engineering, Analytics, Project Management, or a related field (MBA preferred).
• Experience : 10–15 years in resource management, workforce planning, or delivery operations within an IT consulting or technology services organization.
• Communication & Influence : Excellent verbal and written communication to convey insights clearly, negotiate effectively, and manage diverse stakeholder expectations and strong interpersonal.
• Strategic Thinking : Ability to align workforce planning with business vision and delivery roadmaps.
• Analytical & Data-Driven Approach : Skilled in interpreting trends, creating reports / dashboards, and using data for strategic decisions.
• Tool Proficiency : Expertise in resource management and HRIS tools (e.G., SAP SuccessFactors, Darwinbox, CIEPAL or any other resource management tool).
• Advanced Excel & Power BI Skills : Ability to generate insights, dashboards, and utilization analytics.
• Business & Financial Acumen : Understanding of project staffing models, cost optimization, and margin impact.
• Stakeholder Management : Strong collaboration and influencing skills to balance delivery, HR, L&D and leadership expectations.
• Decision-Making & Prioritization : Ability to make quick, fair, and data-backed resource allocation decisions.
• Problem-Solving & Conflict Resolution : Skilled in resolving resourcing conflicts and bottlenecks proactively.
• People Leadership : Experience in managing teams, driving accountability, and mentoring WFM professionals.
• Adaptability & Agility : Comfort with working with different leadership styles, dynamic priorities, evolving technologies, and changing business needs.
• Planning & Prioritization : Skilled in handling multiple demands and shifting priorities efficiently.

Key Responsibilities

Strategic Workforce Planning & Allocation

Delivery Support & Governance

Bench & Redeployment Management

Analytics, Insights & Reporting

Stakeholder Management & Collaboration

Leadership & Continuous Improvement