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Workforce Management Technology Lead

Workforce Management Technology Lead

Enterprise Minds, IncRepublic Of India, IN
24 days ago
Job description

At Enterprise Minds , we empower businesses through intelligent systems, data-driven solutions, and agile digital transformation. Headquartered in San Ramon, California, with thriving tech hubs in Hyderabad and Pune , we are a fast-growing company redefining how AI, ML, and automation drive real-world results.

Why Work with Us?

  • Innovation-First Culture : Collaborate on AI / ML, digital twins, and cloud engineering projects that make a real difference.
  • Career Growth : Work alongside industry experts and access continuous learning opportunities.
  • Global Impact : Deliver mission-critical solutions for enterprise clients worldwide.
  • People-Centric Environment : Enjoy work-life balance, mentorship, and a supportive team culture.

Job Title : Infor WFM Administrator

Responsibilities :

  • System Configuration :
  • Configure and maintain the Infor WFM system to meet the Client’s Workforce management needs.
  • Customize settings, workflows, and business rules within the Infor WFM application
  • Provide Custom solutions for client’s needs using Groovy Customization.

    • 2. User Support :

  • Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage.
  • Conduct training sessions for new users and ongoing training for existing users.

    • 3. Integration :

  • Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems.
  • Ensure data integrity and accuracy through effective integration processes.

    • 4. Reporting and Analytics :

  • Develop and generate reports to provide insights into workforce performance, productivity, and compliance.
  • Utilize Infor WFM reporting tools to create customized reports for different stakeholders.

    • 5. Compliance :

  • Ensure that the Infor WFM system is configured to comply with labour laws, regulations, and organizational policies.
  • Monitor and address compliance issues as they arise.

    • 6. Documentation :

  • Maintain thorough documentation of system configurations, processes, and end user guides.
  • Document and track reported issues, resolutions, and system changes.

    • Qualifications :

  • Bachelor’s degree in information technology, Computer Science, or a related field.
  • Proven experience as an Infor WFM Administrator or Technical Consultant or in a similar role.
  • In-depth knowledge of Infor WFM Multi-tenant application and its modules.
  • Strong understanding of workforce management processes and best practices.
  • Experience with system integration and data migration.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with a focus on data accuracy and system reliability.

    • Key Skills :

  • Infor WFM configuration and administration.
  • System troubleshooting and issue resolution.
  • Must have custom Solution development using Groovy Script or Javascript.
  • Must have experience on PostgreSQL.
  • Training and user support.
  • Integration with other systems.
  • Report generation and analytics.
  • Compliance management.
  • Documentation and process mapping.
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    Technology Lead • Republic Of India, IN

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