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AD - Tech PMO

AD - Tech PMO

ConfidentialBengaluru / Bangalore, India
19 days ago
Job description

Job Title : Associate Director

Function : PMO

Location : Bangalore & Pune

successfully partners with member firms to effectively :

  • Enhance speed to market and capacity to deliver seamless client operations
  • Develop differentiated market offerings
  • Build a scalable client-delivery model that rapidly adapts to their evolving needs
  • Harness a multi-talented resource pool
  • Standardize and harness global capabilities and methodologies
  • Drive greater efficiency and lower costs

PMO Team :

This position will be a part of the Project Management Office (PMO) within Consulting service group. The Consulting practice works with its clients on a broad range of business issues across Financial Management, Business Effectiveness, People and Change, Operational Strategy and Technology.

Our aim is simple : to be regarded by the market as the best advisors, trusted by our clients and the envy of our competitors. Our strategy is centered on our people. Our aim is to attract and retain the best by creating an environment where our people can learn, progress, be fulfilled and successful in their chosen advisory career.

Roles & Responsibilities :

This individual will be a part of the offshore delivery PMO team and work with onshore engagement teams on various Consulting programmes supporting clients across the globe.

Responsibilities will include :

  • Act as a lead of rapidly growing PMO team
  • Take ownership of multiple Technology / Transformation engagements and programs that the team is delivering from Quality and Governance standpoint
  • Coaching / mentoring of PMO resources, effectively driving performance reviews, enforcing quality standards
  • Lead resource planning and utilization activities to ensure the right resources are matched to implementation scope
  • Lead strategic efforts aimed at achieving organizational & business critical goals & initiatives
  • Build optimal growth capacity in collaboration with Onshore service line leaders and business partners
  • Be a lead to the business by providing high growth solutions and market intelligence
  • Bring subject matter expertise and thought leadership on new trend, technology and fir future readiness
  • Recognize future looking opportunities and readiness of human resources
  • Enable organic growth in the team through coaching and mentoring
  • Build relation with enabling functions to serve as one KGS entity
  • Work with the Offshore, Onshore and end client stakeholders / leadership to understand expectations on the client services / projects to be transitioned
  • Estimate the budgets, resource requirement and risks associated with the process transition more accurately
  • Provide assistance to Engagement Leads and team members on transition, ensure all deliverables are completed according to the agreed (comprehensive, realistic and effective) transition plans
  • Monitoring and assessing the value delivered to the client throughout the project life cycle ensuring PMO planning tools and methodologies are utilized
  • Leading & supporting Design, Mobilization and Execution of PMO activities for medium to large programmes, managing most of the dimensions of Project Management Office / Programme management Office
  • Supporting multiple workstreams to create a centralized PMO organization.
  • Developing and maintaining the programme management plan, integrated master schedule, weekly and monthly reporting and financial management
  • Managing programme communication, project meetings and outreach to programme teams
  • Identifying, recommending and implementing the appropriate tools, methods and templates that are required within the centralized PMO organization.
  • Ensuring PMO services are delivered using best in class practices and methodologies – agile, waterfall & Lean project Management
  • Developing programme briefings
  • Implementing Lessons Learned analysis
  • Support in executing engagements and may lead a stream within an engagement. This include pre-engagement work, project planning, develop deliverables, client reports and presentations with minimal guidance
  • Attend client meetings and facilitate discussions via seeking and sharing perspectives
  • Build and maintain strong working relationships with client
  • Design KPIs and demonstrate the strategy expertise like Balanced Scorecard and performance management
  • Support in delivery of training related to project management
  • Contribute to business development and proposal development with minimal guidance.
  • Support in identify possible opportunities that can add value to the business and share them with senior team members
  • Use analytical skills to identify business issues and needs
  • Support in designing PMO handbook / processes, and conducting the PMO maturity assessment
  • Effectively deliver work and project on-time, on-budget within the scope that meets or exceeds client's expectations
  • Partake in review on completion of projects to identify lessons learnt and enhance future quality
  • Clients :

  • § Support in executing engagements and may lead a stream within an engagement. This include pre-engagement work, project planning, develop deliverables, client reports and presentations with minimal guidance.
  • § Attend client meetings and facilitate discussions via seeking and sharing perspectives.
  • § Build and maintain strong working relationships with client.
  • § Design KPIs and demonstrate the strategy expertise like Balanced Scorecard and performance management
  • § Support in delivery of training related to project management
  • § Contribute to business development and proposal development with minimal guidance.
  • § Support in identify possible opportunities that can add value to the business and share them with senior team members.
  • § Use analytical skills to identify business issues and needs.
  • § Ensure knowledge and work-related files are uploaded in the system to enable access and use by others within the firm.
  • § Support in designing PMO handbook / processes, and conducting the PMO maturity assessment
  • § Effectively deliver work and project on-time, on-budget within the scope that meets or exceeds client's expectations
  • § Help in reviewing the work of less experienced members of the Engagement / Project team.
  • § Partake in review on completion of projects to identify lessons learnt and enhance future quality.
  • § Work collaboratively and assist with anything that needs to be done.
  • Quality :

  • § Executes work to a level that meets member firm's Quality standards
  • § Ownership to maintain high NPS score for the team
  • § Communicate any risk and issues early to Leaders
  • § Ensure to adhere to Quality and risks policies and process
  • People Development :

  • § Support in guiding and coaching other team members and sharing knowledge with colleagues
  • § Provide support to junior employees / new starters, help them in learning new skills and provide regular feedback to encourage ongoing learning
  • § Meet deadlines throughout Performance Management cycle; including goal-setting and seeking feedback
  • § Plan yearly recruitment and training needs for the team
  • § Complete professional qualification and technical training within required timescale
  • The Individual & Expected Skills :

  • 15+ years of work experience in project management in a leading professional services firm (e.g. international consulting firm, Big 4, IT Enabled Services Industry) or existing PMO captive
  • Proven experience in a similar transformation delivery role, specifically within the commercial sector- Retail, Oil and Gas, FMCG, Energy, Manufacturing, etc
  • Project Management / Programme Management / PMO experience for large transformation engagements (IT, Finance, HR, Sourcing, Procurement, Supply Chain / Operations) for European or Global Clients
  • Experience in managing large scale PMO teams
  • Exceptional PM / PMO delivery track record
  • Understanding of offshore / onshore delivery model
  • Contributes in solution reviews and drives solution growth discussions
  • Understands and controls project financials, debtors and managing resources.
  • Collaborate across various in-house and cross teams and drive proposal discussions.
  • Gathers business understanding and finalize blueprints to deliver the project.
  • Strong presentation skills and decent executive presence and must have the ability to build innovative solutions.
  • Willingness to travel across locations for sales, pre-sales & delivery.
  • Guides the team throughout delivery and enables them to deal better with the clients w.r.t. managing conflicts, escalations and reviews end-to-end project deliverables.
  • Good people management skills and strong domain experience is a must-have.
  • PMO experience with competency across most of the project management knowledge areas, including Project planning, Governance, Reporting, Risk Management etc
  • Ability to handle routine tasks with directions and is ready for roles on complex, challenging assignments
  • Effective communication skills, both verbal and written in order to interact effectively with stakeholders around the globe
  • Be confident interacting and building relationships at the most senior levels
  • Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights
  • Excellent attention to detail and focus on quality of delivery
  • Willingness to work in a highly demanding and results oriented team environment where priorities can change frequently
  • Language skills : English (proficient). Other global language capabilities will be an added advantage
  • Proficient in Microsoft Project, PowerPoint and Excel, PPM tools
  • Ability to work effectively in a virtual environment, be flexible in their approach and open to work in UK shift times if required
  • Qualification :

  • Post graduate degree from a reputed institute
  • PMP, CAPM, Prince 2 Certification will be an added advantage
  • Skills Required

    Pmo, Waterfall, Project Management, Powerpoint, Agile, Programme Management, Excel, Microsoft Project

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