Mgr, Inside Sales

Description

Position : Territory Sales Manager, Digital Sales and Customer Success

Business Unit : ICX Sales

Location : Remote India

Adobe

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create appealing and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Art of Sales is changing

The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too.

In most companies, sales teams are somewhere on the journey below :

(1) Sale scratches out their own leads by prospecting their networks, sending one-off or batch emails.

(2) Marketing turns over long lists of leads, which are typically contacts in your target audience

(3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix.

On the other hand, we at Adobe - ICX Sales are a Modern Sales Team of 400+ Digital sellers, supported by analytics and data science teams. We are integrated with digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next ‘sales action’ that will lead to revenue conversions (Future state).

The Challenge :

We are looking for a Sales Manager and Leader who is leading sales for a team and enable the Digital Sales team to continue exceeding the defined sales goals and critical metrics across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe.

An ideal candidate would be a leader with vision and a proven record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. The candidate must also be an encouraging leader capable of building, developing & encouraging a high-performing team.

What you will do : As a Leader :

• Leading the team by coaching mentoring & motivating the team with a high level of EQ & becoming a trusted leader for the team.
• Should be a great teammate, as the Digital Sellers use other teams for their own success.
• Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team.
• Building knowledge of Adobe products and services – their features, benefits, prices, and additional services.
• Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
• Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns and marketing leads. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.

As Sales Professional :

What you need to succeed

Get to know the team

ICX Sales

ICX focuses on advancing innovative content and driving digital transformation of industries. It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, handle and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud.

Adobe’s creative and document solutions are used by designers, photographers, filmmakers, content publishers, storytellers, UX designers, knowledge workers, consumers and more. Through our connected apps and services, customers have all the tools and assets required create and handle content across desktop and mobile devices.