Implementation Consultant, Professional Services

Job description

• Deliver implementation projects for tax software products, including advising clients as the technical subject matter expert, providing training, preparing user guides and other documentation, performing product testing and troubleshooting, through the complete project life cycle;
• Customise and configures applications as per clients requirements;
• Be responsible for project deliverables, including providing timely status updates to the Project Manager for project status tracking and risk management;
• Manage multiple clients and projects deliverables at the same time;
• Prepare user guides, implementation reports, training manuals and other documentation as required;
• Deliver training sessions and webinars to clients;
• Promptly respond to customer support requests to minimize disruption in client s application usage; and
• Any other ad-hoc requests directed to Professional Services team.

About You

For this role, we are looking for someone with :

Skills Required

Finance, Statutory Reporting