Regional Head

Canara HSBC Life Insurance Company Ltd.

Des : Regional Head

Ctc : 25 lpa

Budget and Sales

Achievement

 Achieve the region's budget in terms of revenue (premiums) and cost

control, as set by the Zonal Head.

 Develop sales forecasts, budgets, and manpower plans for the region,

aligning with zonal targets.

 Monitor sales volume, revenue, and costs against forecasts, rerouting

resources to address underperformance.

Branch Supervision

 Supervise branch operations, ensuring implementation of sales tools and

procedures from lead generation to closure.

 Optimize branch productivity by streamlining processes and supporting

branch managers.

 Maintain branch budgets and ensure cost-effective operations.

Agency Network

Development

 Increase the agency network cost-effectively by recruiting new agents and

Sales managers under the guidance of the Zonal Head.

 Ensure early licensing of business partners to enhance earnings and

productivity.

 Support the Zonal Head in executing growth strategies for deeper market

penetration.

Agent Support and

Development

 Assist new managers in recruitment and accelerate their business success

through hands-on guidance.

 Conduct training sessions with branch managers and agents to drive

performance, in collaboration with the Zonal Head.

Confidential

 Handle HNI clients and agents directly to secure high-value business.

Customer Satisfaction

and Service

 Develop and ensure customer satisfaction by maintaining excellent service

quality at the regional level.

 Interact with external and internal stakeholders to maximize client

retention and service revenue.

 Address customer escalations and report unresolved issues to the Zonal

Head.

Operational and

Strategic Execution

 Implement new processes and strategies for agency development as

directed by the Zonal Head.

 Plan and execute business development strategies to increase written

premium YoY.

 Provide regional input to the Zonal Head for HO discussions on payouts,

marketing, and employee benefits.

Operational Support

 Supervise unit-level operations, ensuring compliance with company

policies and regulatory standards (e.g., EKYC, anti-miss selling).

 Monitor unit budgets and costs, aligning with the Zonal Head's cost control

objectives.

 Provide performance data and insights to the Zonal Head for regional

reporting and planning

Compliance Adherence  Monitor agent's / IMs / UMs activities for compliance with regulatory

standards (e.g., IRDAI guidelines) and company policies, reporting issues

to the Unit Manager.

Attrition Management

 Develop strategies to reduce IMs & UMs attrition by fostering engagement

and addressing concerns promptly.

 Conduct regular check-ins with UMs & IMs and agents to maintain morale

and identify early signs of disengagement.

 Report attrition trends and mitigation plans to the Zonal Head for region-

wide action.

IV. Key Performance Indicators

 Revenue Achievement : Achieve 100% of regional revenue budget annually.

 Cost Control : Maintain regional costs within 5% of budgeted targets.

 Sales Forecast Accuracy : Ensure forecasts are within ±5% of actual performance.

 Agency Expansion : Grow the regional agency network by 10% (e.g., new agents) annually.

 Agent Productivity : Increase per agent premium by 8% through supervision and support.

 Licensing Speed : Ensure 90% of new business partners are licensed within 30 days.

 Customer Retention : Achieve a 90% client retention rate in the region.

 Branch Performance : Improve branch productivity by 10% YoY.

 Training Participation : Ensure 85% of agents attend regional training sessions.

Skills Required

Life Insurance Sales, Team Handeling