Quality Assurance Engineer - Salesforce Testing

Position : Quality Assurance Engineer Salesforce.

Mandatory Qualifications.

• 5+ years of hands-on QA experience, including direct ownership of Salesforce test planning and execution.
• Strong understanding of Salesforce data model (Accounts, Leads, Opportunities, Cases), automation tools (Flows, Process Builder), and development elements (Apex, SOQL, Lightning).
• Proven experience automating UI and functional tests using Selenium, Playwright, or similar open-source frameworks.
• Experience validating REST / SOAP APIs and platform events using Postman, Swagger, or automated API frameworks like Rest Assured.
• Familiarity with testing AI-enabled QA tools (TestSigma, Mabl, Functionize, etc.) or strong interest in learning and adopting AI-based testing techniques.
• Demonstrated ability to test end-to-end flows involving Salesforce and third-party systems (ERP, commerce, middleware), with attention to data sync, field mapping, and timing dependencies.
• Strong problem-solving and root cause analysis skills, including reviewing integration logs, error payloads, and debug outputs.

Key Responsibilities.

Recommended (Preferred) Qualifications.

Tools & Platforms (Not Exhaustive).

Candidates are encouraged to have worked with similar tools if not the exact list below :

Soft Skills.

Performance Metrics.

Special Note : Immediate Joiner is highly preferred.

Position Overview.

We are seeking a highly skilled QA Engineer with deep expertise in Salesforce CRM testing and cross-platform quality assurance.

This role focuses on validating end-to-end business workflows across integrated systems, with Salesforce at the core of lead, opportunity, quoting, and service lifecycle management.

The ideal candidate will have hands-on experience testing Salesforce declarative configurations (flows, validation rules, approval processes), Apex triggers and classes, Lightning components, and APIs (REST / SOAP / GraphQL).

Experience with data migrations, sandbox refreshes, and Salesforce release management cycles is also expected.

In addition to traditional QA responsibilities, this role emphasizes test automation using tools such as Selenium, Playwright, or similar, with a strong focus on mobile / responsive testing.

Familiarity with AI-powered QA platforms like TestSigma or Mabl is highly desirable to help improve test coverage, reduce maintenance, and integrate testing into CI / CD pipelines.

Candidates must also understand dependencies across systems like ERP(NetSuite), IPAAS(Celigo), and E-Commerce(Shopify), and proactively identify breakpoints in integrated flows that originate from Salesforce.

Company Description :

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis.

In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport.

As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports.

JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational.

With offices in US, Germany, Brazil, and China, JOOLA has a global presence and a wide distributor network.

(ref : hirist.tech)