Vice President, Cloud Delivery Leader

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President, Cloud Delivery Leader!

Technology Engagement Manager to drive growth with planning, execution, and managing the delivery. As the Global Operating Leader of the account team, the candidate will be the owner who will drive business across multiple business lines with proposals and closure of requirements as well as client management. The candidate should have ample experience in Cloud Technology with a proven track record of account growth. You will work with sales to develop a winning strategy, develop it with the service line, then present for internal approval and customer acceptance. Your role will function as an overlay of existing technical and domain experts and bring value through service delivery pursuit and solution management skills.

Responsibilities

Lead the client conversations with CXO and CXO -1 as the Technology leader. Should have in-depth knowledge of technology and excellent communication skills

Lead mining efforts by identifying opportunities for proactive proposals, driving conversation with clients, and growing the overall engagement

Manage the overall delivery with end-to-end accountability for customer satisfaction and delivery excellence

Understand the pipeline of demand and work with clients, account teams, COEs and recruitment to ensure an appropriate supply of resources and proposals

Manage and lead complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritisation

Responsible for financial management and reporting and optimizing processes

They are also expected to contribute to the wider goals of IT Services

Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency

Continuously improve the technical delivery model and strategy, implementing, and managing delivery with the associated teams

Contract management and execution with 3rd parties

RFP solutioning

Internal and external stakeholder involvement to keep them apprised of progress and address their needs

P&L management

Qualifications we seek in you!

Minimum qualifications / skills

Bachelor's Engineering with Computer Science or Information Technology / MBA and Masters of relevant discipline

Relevant experience in the software quality field including prior hands-on quality engineering experience

Demonstrated experience in leading technology practices including capability built, through leadership, interactions with third-party analysts, etc.

Expertise in leading multi-geo teams of size >

500 consisting of testers, automation engineers, DevOps experts, etc.

Preferred qualifications / skills

Familiarity with Cloud Technology

Understanding of multi-tier web application architecture and deployment

Understanding of existing Cloud best practices and methodologies to design, implement and automate processes

Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases

Highly organized, detail-oriented, extremely responsive and able to prioritize a large number of tasks

Self-motivated work well independently and with others

Why join Genpact

• . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• . Make an impact - Drive change for global enterprises and solve business challenges that matter
• . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.