Responsibilities :
- Should have hands-on experience in Quality audits, familiar with quality standards, SDLC lifecycle
- Should be able to facilitate the project team on process adherence
- Should be able to individually guide the project team on process requirements and shall facilitate them during internal and external audits on ISO, CMMI, and other regulatory compliance
- Should be able to do data analysis on project performance and should report the metrics regularly
- Shall proactively identify process improvement and implement the best practices based on experience
Roles & Responsibilities across
As SQA :
Process facilitation for new projects and process implementation throughout lifecycle of projectQuality Gate Review and Risk Assessments of projects on defined frequencyReadiness Reviews of Work Products for release against the defined processesMonthly Project Metrics Review, Client Status Report Review, Track & Monitor Project SLAs & KPIsDefect Analysis & RCA of projectsSupport in resolving Open NCsIdentify & address potential issues, weak areas in project and work on improvement initiativesConduct process trainings for project team membersAs Auditor :
Create Annual Audit Plan for Delivery and Support FunctionsEnd-to-end audit process for delivery and support functions including Audit planning, Audit Opening Meet, Performing Audits, Publishing Audit Reports, Audit Closure Meet on defined frequencyOrganization level NC analysis along with RCA, SWOTAs QMS & SEPG SPOC :
Creation, enhancement, and maintenance of Quality Management System of organizationEnd-to-end cycle of Process Change Management, Review, and Release ManagementProcess / Guidelines / Templates definition, improvement initiatives for QMSResponsible for configuration management of QMS and management of Org PALDefinition of SEPG charter, manage SEPG discussions and work on improvement suggestionsAs Metrics SPOC :
Definition of Measurement Framework at organization level and implementation in Delivery and Support functionsOrganization level metrics analysis and defect prevention on defined frequencyDefinition of KPI & SLA tracking templates for Delivery and Support functionsSkills Required
Project Management, Sqa, Data Analysis, Quality Audit, Software Testing