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Associate Consultant
Associate ConsultantConfidential • Mumbai, Hyderabad / Secunderabad, Telangana
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Associate Consultant

Associate Consultant

Confidential • Mumbai, Hyderabad / Secunderabad, Telangana
1 day ago
Job description

Responsibilities :

  • Should have hands-on experience in Quality audits, familiar with quality standards, SDLC lifecycle
  • Should be able to facilitate the project team on process adherence
  • Should be able to individually guide the project team on process requirements and shall facilitate them during internal and external audits on ISO, CMMI, and other regulatory compliance
  • Should be able to do data analysis on project performance and should report the metrics regularly
  • Shall proactively identify process improvement and implement the best practices based on experience

Roles & Responsibilities across

As SQA :

  • Process facilitation for new projects and process implementation throughout lifecycle of project
  • Quality Gate Review and Risk Assessments of projects on defined frequency
  • Readiness Reviews of Work Products for release against the defined processes
  • Monthly Project Metrics Review, Client Status Report Review, Track & Monitor Project SLAs & KPIs
  • Defect Analysis & RCA of projects
  • Support in resolving Open NCs
  • Identify & address potential issues, weak areas in project and work on improvement initiatives
  • Conduct process trainings for project team members
  • As Auditor :

  • Create Annual Audit Plan for Delivery and Support Functions
  • End-to-end audit process for delivery and support functions including Audit planning, Audit Opening Meet, Performing Audits, Publishing Audit Reports, Audit Closure Meet on defined frequency
  • Organization level NC analysis along with RCA, SWOT
  • As QMS & SEPG SPOC :

  • Creation, enhancement, and maintenance of Quality Management System of organization
  • End-to-end cycle of Process Change Management, Review, and Release Management
  • Process / Guidelines / Templates definition, improvement initiatives for QMS
  • Responsible for configuration management of QMS and management of Org PAL
  • Definition of SEPG charter, manage SEPG discussions and work on improvement suggestions
  • As Metrics SPOC :

  • Definition of Measurement Framework at organization level and implementation in Delivery and Support functions
  • Organization level metrics analysis and defect prevention on defined frequency
  • Definition of KPI & SLA tracking templates for Delivery and Support functions
  • Skills Required

    Project Management, Sqa, Data Analysis, Quality Audit, Software Testing

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    Associate Consultant • Mumbai, Hyderabad / Secunderabad, Telangana

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