ASSOCIATE CONSULTANT

Job Description (Posting).

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit

TL-SNOWAdmin / Supp,JavaScript

Job Summary

The Track Lead in Tools & Automation plays a pivotal role in operations management, focusing on continuous improvement and problem-solving while ensuring client SLAs are met. This position emphasizes empowering teams through effective leadership and innovation, contributing to the overall success of our organizational objectives.

(1.) Key Responsibilities

1. Enhance Operational Systems By Utilizing Snow Admin And Javascript To Improve Management Reporting And Streamline Information Flow, Optimizing Business Processes For Better Organizational Planning.

2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Through Effective Use Of Rest / Soap Api Integrations.

3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Utilizing Angularjs For Developing User-Centric Solutions.

4. Drive Innovation By Proposing New Ideas And Process Enhancements That Contribute To Overall Organizational Progress And Efficiency.

5. Provide Tailored Solutions That Align With Customer Needs, Leveraging Snow Admin Functionalities To Drive Business Results Within The Established Environment.

Skill Requirements

1. Proficient In Snow Admin / Support With A Solid Understanding Of Operational Best Practices.

2. Strong Expertise In Javascript For Developing Interactive Web Applications And Enhancing User Interfaces.

3. Familiarity With Rest / Soap Apis For Effective System Integrations.

4. Competent In Angularjs For Creating Dynamic And Responsive Web Applications.

5. In-Depth Knowledge Of Process Improvement Methodologies And Problem-Solving Techniques.

Certification

1. Itil Foundation Certification Is Optional But Valuable For This Role.

2. Additional Certifications In Javascript Frameworks Or Api Management Are Advantageous.

Skill (Primary)

Cloud Services-Platform Engineering-ITSM Platform

Skills Required

Javascript, Angularjs, Soap Api