Solution Design :Work with sales and business development teams to understand client requirements and design tailored solutions.Conduct feasibility studies and cost-benefit analyses to support solution proposals.Ensure that solutions are scalable, sustainable, and aligned with industrys best practices.Participating in Pre-sales Activities :Lead the pre-sales process, engaging with clients to understand their needs and propose tailored solutions.Collaborate with sales teams to develop strategies for winning bids and proposals.Stakeholder Collaboration :Coordinate with internal teams, including sales, BSG, marketing, and delivery, to gather necessary information for proposals.Maintain clear communication with stakeholders to set expectations and timelines.Transitions, Project Management and Client EngagementServe as the primary point of contact for clients during the transition phase, ensuring clear communication and relationship management.Conduct regular meetings with clients to provide updates, gather feedback, and address any concerns.Foster strong relationships with key stakeholders to enhance client satisfaction and retention.Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness during transitions, Project Management Or even at the time of Solutions design.Develop and maintain documentation related to transition processes, solution designs, and client interactions.Monitor and report on key performance indicators (KPIs) related to transition and solutioning activities.Team Leadership :Lead and mentor a team of transition and solutioning professionals, fostering a culture of collaboration and continuous improvement.Provide training and development opportunities to enhance team skills and capabilities.Collaborate with other departments to ensure alignment and support for transition initiatives.Qualifications :
- Bachelors or masters degree preferred.
- Overall 14+ years of experience with 8+ years of experience in Solutioning, presales, bid management, or related fields in US Healthcare RCM Industry.
- Proven track record of successfully managing complex transitions and delivering high-quality solutions.
- Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Skills Required
Communication Skills, Interpersonal Skills, Problem Solving