BoB Financial Solutions - Associate Vice President - Application Support - Banking
BOB Financial Solutions LtdMumbai30+ days ago
Job descriptionLead a team of application support, IT Operations Manage and own the Incident Management Process Managed IT initiatives for implementation, roll-out for IT applications like Credit Card, Merchant Management Systems, Customer Service Platforms such as Customer Portal Technical & Functional support to business and vendors Participate in requirements and architecture debriefs with the team to assess feasibility of the solution and identify needs for design and implementation Taking initiatives to provide innovative technology inputs for product setups, operations, marketing etc. Managing software vendors for developments, delivery, implementation & support etc. Business co-ordination for all technology matters Assist with integration of testing tools and procedures with development and build tools and procedures. Provide input to application / infrastructure scalability Lead and prioritise teams work load Plan application releases and configuration changes Change Management, Incident Management, Implementation, Development & Project Management. Interact with internal teams and external 3rd party vendors to troubleshoot issues / bugs Achieve & manage SLAs Maintain application monitoring, performance tuning and testing Manage application / patch implementation, backup and roll-back plans Perform ETL activities on Oracle / SQL Database Write SQL queries basis requirement of Operation & Business Ability to drive compliance & process adherence
Domain : Credit Card domain experience is a must for this role
Education : BE / B.Tech, BCA / MCA, BSc / MSc in Computer Science, IT, or related field.
Experience : 10 22 years
Location : Goregaon, Mumbai (5 days' from Office)
Job Description :
Applicants should possess the following attributes :
- Enterprise applications and integration with various core applications
- Incident and Change Management
- Lead In-house development projects
- Oracle RDB 11,12 - Basic Admin Knowledge.
- PL / SQL development Oracle / MS SQL (5-7 Years)
- BI Reporting Tools (1-2 Years)
- Hands on Java and .Net, Operating systems, Web Servers
- Process Re-engineering and Automation
- Vendor Management
- Knowledge and Experience with Software Deployment Lifecycle concepts and application.
Role & Responsibilities :
(ref : hirist.tech)
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