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Salesforce Order Management Specialist - Apex Programming

Salesforce Order Management Specialist - Apex Programming

MPowerment Resources LLPIndia
23 days ago
Job description

Locations : Bengaluru, Hyderabad, Pune, Chennai, Gurugram

Mode : Hybrid

Role Overview :

We are looking for an experienced Salesforce Order Management (SOM) professional with 7+ years of expertise in designing, developing, and implementing complex order lifecycle solutions . This role requires hands-on technical leadership, strong integration knowledge, and the ability to collaborate with cross-functional teams to deliver scalable and high-performance Salesforce SOM solutions.

Key Responsibilities :

  • Design and implement end-to-end Salesforce SOM solutions (objects, workflows, orchestration flows).
  • Build orchestration flows for order capture, fulfilment, cancellations, returns, and payments.
  • Develop automation using Flow, Apex, Composite APIs for complex order management.
  • Integrate SOM with ERP, WMS, SFCC, Payment Gateways using REST / SOAP APIs.
  • Ensure scalable data models and maintain data integrity.
  • Provide technical leadership : mentoring developers, code reviews, best practices.
  • Troubleshoot issues, monitor performance, and implement optimizations.
  • Stay updated on latest Salesforce SOM releases and recommend adoption strategies.
  • Define and implement custom logic for split shipments, backorders, refunds, returns, etc.
  • Drive Agile processes including sprint planning, backlog grooming, and ceremonies.

Technical Skills Required :

  • Strong hands-on expertise with Salesforce SOM and Data Models.
  • Proficiency in :

  • Apex, LWC (Lightning Web Components), Aura, SOQL, SOSL
  • Flow Builder, Orchestration Flow Designer
  • Platform Events, Change Data Capture (CDC)
  • API Integration (REST / SOAP), OAuth2, JWT, Named Credentials
  • Salesforce DX, Git, CI / CD pipelines
  • Experience with Service Cloud, Commerce Cloud (B2B / B2C), Sales Cloud.
  • Understanding of PCI compliance, fraud management, SCA.
  • Exposure to middleware tools like MuleSoft / Dell Boomi is a plus.
  • Salesforce certifications (Order Management Accredited Professional, PD1 / PD2, Integration Architecture Designer) are highly desirable.
  • (ref : hirist.tech)

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    Order Management Specialist • India

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