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Senior Manager, Managed Services

Senior Manager, Managed Services

ConfidentialPune
30+ days ago
Job description
  • Provide strategic leadership to the Property Tax teams in India, ensuring alignment with organizational goals.
  • Oversee the performance and scalability of teams, ensuring deadlines and SLAs are consistently met.
  • Handle hiring, workforce planning, and resource allocation to optimize team capacity.
  • Drive innovation by identifying and implementing process improvements, including automation initiatives.
  • Act as the primary liaison with Avalara Property Tax leadership, representing the Managed Services function in strategic discussions.
  • Foster collaboration between teams to ensure seamless service delivery.
  • Mentor managers and foster a high-performance, innovative team culture.
  • Relevant Work Experience

    • 10+ years of leadership experience in property tax, compliance operations, with a focus on strategic oversight and resource planning.
    • Qualifications Bachelor s degree in accounting, finance, or related field required; Master s degree preferred.
    • Technical Skills Expertise in strategic planning, resource management, and operational scalability.
    • Proven ability to implement process improvements and drive efficiency.
    • Strong understanding of jurisdictional requirements in property tax compliance.
    • Preferred Qualifications Familiarity with SaaS-based solutions or large-scale tax operations.
    • Experience leading cross-functional teams and driving collaborative initiatives.
    • Soft SkillsMust-Have  :

    • Strong communication and stakeholder management skills.
    • Adaptability, problem-solving capabilities, and initiative.
    • Ability to mentor and lead diverse teams in a fast-paced environment.
    • Experience working with global teams and aligning operations with strategic objectives.
    • Ability to identify potential compliance risks and implement controls to mitigate them.
    • Ability to work effectively with cross-functional teams, including product, engineering, and customer success, to drive shared goals.
    • Good-to-Have  :

    • Experience with Product based company.
    • Experience with SaaS based solutions.
    • Skills Required

      Resource Management, Stakeholder Management, Process Improvement, Strategic Planning

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