Position : Regional Collection Head
Location : Pune Indore
Job Qualifications :
- The ideal candidate must have a minimum 2 years of experience handling various products from NPA / Write off collections.
- Product specific (SBL LAP etc) with High ticket size knowledge would be an added advantage.
- Must be able to maintain composure with difficult or irate customers.
- Basic computer skills required : Excel and Word.
KRA
Collection experience and recovery tools for resolving NPA / Write off accounts.Ability to negotiate while maintaining a manner which shows sensitivity tact and professionalism.Ownership on top accounts for resolution while making outbound and receiving inbound calls and consistently following the company’s collection model and techniques.Ability to perform basic skip-tracing tasks which include following the company's skip-tracing matrix in order to make contact with our customer.Meet monthly individual goals as set by the HOD.Key Skills
Correspondent,Accounts Handling,Food & Beverage,Infection Control,AC Maintenance,Jboss
Employment Type : Full Time
Experience : years
Vacancy : 1