Responds to Team Member questions and inquiries via telephone, email, web and other communication methods in a timely mannerEnters, assigns and tracks service requests in the ITSM systemRefers service issues to IT leadershipProvides technical support and works with team members to resolve Team Membe...
Support Technician is an intermediate level technical role within the organization and is an escalation point for a key strategic customer. The ideal candidate will collaborate and mentor the Level 1 support technicians. Resolve monitoring alerts and escalate tickets for next level support when requ...
Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Member technology issues and more advanced knowledge of hardware, software, networking and support as well as...
Support TechnicianPurpose and ObjectivesOver the last 15 years, Centrilogic has become a premier global provider of multi-cloud management, cloud-native application development solutions, and strategic end-to-end digital transformation services. Support Technician is an intermediate level technical ...
Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Member technology issues and more advanced knowledge of hardware, software, networking and support as well as...
Support Technician is an intermediate level technical role within the organization and is an escalation point for a key strategic customer. The ideal candidate will collaborate and mentor the Level 1 support technicians. Resolve monitoring alerts and escalate tickets for next level support when requ...
Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Member technology issues and more advanced knowledge of hardware, software, networking and support as well as...
Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Member technology issues and more advanced knowledge of hardware, software, networking and support as well as...
Under the overall supervision of the Senior IT Services Manager, the Senior Service Technician of WithumSmith+Brown (WSB) requires advanced knowledge and experience in solving firm-wide Team Member technology issues and more advanced knowledge of hardware, software, networking and support as well as...
Support Technician is an intermediate level technical role within the organization and is an escalation point for a key strategic customer. The ideal candidate will collaborate and mentor the Level 1 support technicians. Resolve monitoring alerts and escalate tickets for next level support when requ...
Responds to Team Member questions and inquiries via telephone, email, web and other communication methods in a timely manner- Enters, assigns and tracks service requests in the ITSM system- Refers service issues to IT leadership- Provides technical support and works with team members to resolve Team...
Provide technical support and troubleshooting expertise. ...
Responds to Team Member questions and inquiries via telephone, email, web and other communication methods in a timely manner- Enters, assigns and tracks service requests in the ITSM system- Refers service issues to IT leadership- Provides technical support and works with team members to resolve Team...
Job Title: Support Technician (Help Desk). Supporting - Global Clients (Preferably US/UK) Providing support (Microsoft Office, Windows OS). If you would like to be part of this journey, working with the industrys best, why not join the Technical Support group here in India!. Provide support for busi...
Provide L2 support by investigating application errors, database issues, and system performance problems. Collaborate with L3 support teams to ensure proper issue escalation and resolution. Support scheduled deployments, system updates, and configuration changes. Escalate unresolved critical issues ...
Manufacturing Network Infrastructure Technician. The position will be responsible for backend support for the Palo Alto and Cisco environments within the industrial control system. You should work with Trelleborg Corporate Network designs and standards, emphasizing role focus around backend support ...
Work with Portfolio Management in supporting investment strategy execution, tracking P&L, and cash management. Support the firm’s hedging program, including the strategy, effectiveness and mandate compliance. Developing and maintaining cash forecasts that incorporate daily funding needs to support o...
Easa College Of Engineering & Technology is seeking a skilled Network Support Technician to join our team in Coimbatore. This mid-level, full-time position requires a professional with 4-6 years of experience in network management and support. Provide support for VPN connections to facilitate secure...
Responds to Team Member questions and inquiries via telephone, email, web and other communication methods in a timely manner- Enters, assigns and tracks service requests in the ITSM system- Refers service issues to IT leadership- Provides technical support and works with team members to resolve Team...
Serves as a key element within the Rackspace support infrastructure and provides technical support to our customers over the phone, chat and/or via support tickets. Maintains, troubleshoots, and supports a varied set of customer solutions utilizing technologies across the Rackspace product portfolio...
RSD Install Support TechnicianLocation:. REQUIRED SKILLS AND EXPERIENCE• Prior experience in installing and configuring tech equipment, including Point of Sale systems, server racks, network switches, and Endpoint management and software deployment tools (like System Center Configuration Manager and...
The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. Experience: 1-3 Years Shift : US Shift Job Summary: The L1 Service Desk Engineer is the first point of contact for IT supp...
We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The ideal candidate will have a diverse technical background and experience supporting a large number of in...
The role involves handling initial support requests, troubleshooting technical issues, resolving basic IT incidents, and escalating complex problems to higher support levels. The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing ...
Support customer incident management bridges and calls. Support Major Incident Management and fault resolution. Support Problem Management and root cause analysis. Support clients’ Market Data Permissions Systems and Data Permissions Change processes. ...